Cookie Policy

1. Who we are

This Policy is issued by Energxynewil, Shop G143 Australia Fair Shopping Centre, Scarborough St, Southport QLD 4215, Australia. Email: community@energxynewil.world. Phone: +61 7 5591 6480.

2. What cookies and similar technologies are

Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, session storage, pixels, and software development kits embedded in apps. Together, they can remember preferences, keep you signed in, measure performance, and support security. This Policy uses “cookies” to refer to all such technologies unless stated otherwise.

3. How we obtain consent

Under the ePrivacy Directive as implemented in the EU and UK, and consistent with Australian best practice for optional tracking, we request consent before setting non-essential cookies, except where strictly necessary to provide a service explicitly requested by you. You can accept all categories, reject optional categories, or open granular settings through our cookie banner. You may change your mind at any time by clearing site data, adjusting browser controls, or contacting us.

Your choices are stored locally in your browser using localStorage under the key we designate for cookie preferences, so the banner does not reappear on every visit once a choice is saved. If you clear storage, the banner will show again.

4. Categories of cookies we use

4.1 Strictly necessary cookies

These cookies are required for core functions such as security, load balancing, remembering cookie consent decisions, and completing checkout steps. They do not require consent under EU/UK rules because they are essential. You cannot disable them through our banner because the site would not function reliably without them.

4.2 Functional cookies

Where implemented, functional cookies remember choices such as language or region. If they are not strictly necessary, we will map them to your consent selection for analytics or a dedicated functional category if we introduce one.

4.3 Analytics cookies

Analytics cookies help us understand aggregate traffic, navigation paths, and error rates. They may collect pseudonymous identifiers, device information, and events. We only activate analytics cookies when you choose “Accept all” or enable analytics in settings.

4.4 Marketing cookies

Marketing cookies support measuring ad campaigns, attributing conversions, and remarketing where used. They are placed only if you opt in through “Accept all” or the marketing toggle. We minimise data shared with partners and review contracts for compliance.

5. Specific cookies and storage items

Exact names may change when we update software. Representative examples include:

• Consent storage: localStorage entry holding JSON preferences for necessary, analytics, and marketing flags with a timestamp. Retention: until you clear site data or we change keys with notice.
• Session identifier: server-side or cookie-based session token for cart and authenticated areas. Retention: session or up to 24 hours of inactivity, then expiry.
• Security cookies: anti-forgery or bot management tokens from our hosting provider. Retention: session or short-lived as defined by the provider.
• Analytics identifiers: first-party or third-party cookies if analytics vendors are enabled. Retention: typically up to 24 months unless shortened by vendor settings.

For an up-to-date table including provider names, purposes, and expiry, contact us or consult your browser’s developer tools while visiting the site after setting preferences.

6. Third-party cookies

If we embed content or use plugins from third parties, those parties may set their own cookies subject to their policies. We aim to block non-essential third-party cookies until consent is given. Payment pages may load scripts from payment processors that use strictly necessary cookies to complete transactions.

7. Browser controls

Major browsers let you block or delete cookies. Blocking all cookies may break checkout, login, or consent memory. Consult your browser help pages for instructions. Mobile operating systems also provide ad tracking controls independent of browser cookies.

8. Global Privacy Control and Do Not Track

Where technically feasible, we honour legally recognised global opt-out signals applicable in your jurisdiction. “Do Not Track” headers are not standardised; we treat them as a signal to limit optional analytics where our systems can detect them, but you should use our cookie banner for a reliable choice.

9. Data protection rights

Information collected through cookies may constitute personal data. Rights available to you are described in our Privacy Policy, including access, deletion, objection, and withdrawal of consent.

10. Updates

We may amend this Cookie Policy when we change vendors, categories, or legal requirements. Material changes will be reflected here with a new date and, where needed, a renewed consent prompt.

11. Accountability and records

We maintain internal records of cookie deployments, vendor agreements, and consent logs sufficient to demonstrate compliance with transparency obligations. Records are retained according to the schedules in our Privacy Policy and reviewed when we onboard new tools.

12. Employee and contractor access

Only authorised personnel may access analytics or marketing dashboards connected to cookies. Access is reviewed periodically and removed when no longer needed.

13. Testing and staging environments

Pre-production environments may use separate cookie configurations. We aim to mirror production consent rules during testing so behaviour is predictable when features go live.

14. Interaction with advertising platforms

If marketing cookies are enabled, partners may receive pseudonymous identifiers subject to their policies. You can withdraw consent here and through industry opt-out pages where available in your region.

15. Contact

Questions about cookies: community@energxynewil.world or +61 7 5591 6480.